Enmarket Arena Rules

Enmarket Arena is a premier entertainment venue hosting concerts, sports events, and more. Opened in 2022, it accommodates up to 9,500 guests and emphasizes safety, accessibility, and enjoyment. Understanding the venue’s rules and policies is crucial for a smooth experience. Always check the specific event page for variations, as policies may evolve. Adhering to these guidelines ensures everyone’s safety and comfort.

Accessibility

Enmarket Arena is committed to inclusivity, complying with the Americans with Disabilities Act (ADA). All entrances feature wheelchair-accessible ramps for easy access. Restrooms throughout the facility exceed ADA standards, offering wheelchair accessibility and baby changing tables. A dedicated Companion Care restroom with an adult changing table is available at Section 104, while a nursing room is located outside Sections 104/105.

For hearing or visual impairments, the venue provides assistive listening devices upon request at guest services. Wheelchair seating and companion seats are available in various sections; advance ticket purchase is recommended. Event goers with disabilities should contact the venue in advance for accommodations like sign language interpreters for select events.

Tips: Arrive early to navigate ramps and request assistance; the venue’s layout minimizes barriers, but planning ahead avoids delays.

Animals & Service Dogs

Only trained service animals as defined by the ADA are permitted inside Enmarket Arena. These animals must remain on a leash or harness at all times, unless special circumstances require otherwise, and they should rest in the seating area with their handler, not in aisles to avoid obstructing pathways. All other pets, emotional support animals, or wildlife are strictly prohibited to maintain a safe environment. A pet relief room is conveniently located on the floor level next to the elevators for service animals’ needs. Exceptions are rare and limited to ADA-compliant cases; therapy animals do not qualify.

Tips: Ensure your service animal is well-behaved and documented if questioned; use the relief room to keep the animal comfortable during long events. This policy balances accessibility with hygiene and safety, preventing disruptions from non-service animals.

Age Requirements

Age policies at Enmarket Arena vary by event but generally allow children under two years old to enter free if they sit on a parent’s lap without occupying a seat. Guests two years and older must have a valid ticket. For alcohol purchases, individuals must be 21 or older and present a valid government-issued ID; those appearing under 30 will be carded, and wristbands are issued for compliance. Some family-oriented or children’s events may have relaxed rules, detailed on event pages. Sporting events follow standard ticketing, but concerts might restrict minors without guardians.

Tips: Verify event-specific details on Ticketmaster; bring ID for adults to avoid purchase denials. This ensures age-appropriate attendance and responsible alcohol consumption, protecting younger visitors.

Bag Policy

To enhance security, Enmarket Arena enforces a strict bag policy: large bags, backpacks, and purses are not allowed. Clutches must be 4.5 inches by 6.5 inches or smaller. Larger bags must be clear and no bigger than 14 inches by 14 inches by 6 inches, with a maximum of two pockets. All bags are subject to search upon entry. Diaper bags and medical bags are permitted but will be inspected. This policy speeds up entry lines and reduces risks.

Tips: Opt for clear bags or small clutches; leave non-essentials in your vehicle or use nearby lockers if available. Non-compliance may result in denied entry, so prepare accordingly for a hassle-free experience.

Entry and Security

Entry requires a valid ticket, scanned via mobile QR code through the Ticketmaster app for efficiency. The arena uses walk-through metal detectors and handheld wands for screening; re-entry is generally prohibited to maintain crowd control, except for specific events like the Allstate SEC Volleyball Tournament. Security is handled by venue staff and Savannah Police, with wheelchair ramps at all entrances. Doors open 60-90 minutes before events – check the event page for times. Unruly behavior leads to ejection.

Tips: Arrive early to clear security; use rideshare drop-offs at Lot B. This robust system ensures safety amid large crowds, minimizing threats.

Food, Drink & Alcohol

Outside food, beverages, coolers, or containers are banned to prevent contamination and ensure vendor compliance, with exceptions for baby bottles and formula. Alcoholic beverages are available for purchase by those 21+ with ID and wristbanding; sales may halt if intoxication is suspected. No alcohol can be brought in, and consumption without a wristband results in confiscation. The venue offers diverse concessions inside.

Tips: Eat before arriving or buy on-site; get wristbanded early for seamless purchases. This policy promotes responsible drinking and hygiene, enhancing overall event safety.

Payment Options

Enmarket Arena operates as a cashless venue, accepting only Visa, MasterCard, Discover, and American Express for all transactions, including tickets, concessions, and merchandise. Cash is not accepted to streamline operations and reduce contact. Box office purchases avoid online fees, and Ticketmaster’s All-In Pricing shows full costs upfront. Tips: Bring a card or use digital wallets; review totals during checkout. This modern approach speeds up lines and minimizes errors, aligning with post-pandemic preferences.

Photography and Recording

Professional cameras, detachable lenses, external flashes, and recording devices (beyond smartphones) are prohibited to respect artist rights and prevent distractions. No audio, video recording, or flash photography is allowed. Selfie sticks, tripods, and monopods are banned. Smartphones can be used for personal photos without recording features. The venue isn’t liable for device damage. Tips: Capture memories discreetly with your phone; avoid prohibited gear to prevent confiscation. This protects intellectual property and maintains an immersive experience for all.

Prohibited Items

A extensive list of banned items includes weapons, explosives, outside food/drinks, smoking products, large bags (per bag policy), professional cameras, lasers, drones, noisemakers, and more like skateboards or umbrellas. Possession leads to ejection without refund. Medical exceptions apply for bags. Tips: Review the full list on the venue’s site before packing; secure items in your car. This comprehensive ban prioritizes safety, preventing accidents or disruptions in a crowded setting.

Smoking Policy

Enmarket Arena is entirely smoke-free, prohibiting cigarettes, e-cigarettes, cigars, and all tobacco/nicotine products inside or around the facility. No designated smoking areas exist, and re-entry isn’t allowed for smoking breaks. This includes vaping and chewing tobacco. Tips: Plan nicotine use before entry or use cessation aids; step outside well before doors open. The policy fosters a healthy environment, reducing secondhand exposure and fire risks. In addition to these, venue-specific policies include responsible guest conduct (no fighting or throwing objects) and emergency procedures with first aid at Section 122. Always report issues to staff. By following these rules, you contribute to a positive atmosphere at Enmarket Arena.